Frequently Asked Questions

Are Workable Academy courses an additional fee?

Workable Academy is an included centralized learning and training hub developed by Workable experts.

Why can't I log in?

Please make sure that the combination of e-mail and password you tried is correct. For security reasons, our error message doesn’t explicitly reference whether you made a mistake in your email or password. This is deliberately to make it harder for malicious individuals to guess any account details.

I am not currently a Workable member. How do I get started?

The trial is a great opportunity to try out a rich feature set and get a head start on your recruiting. Start your 15-day free trial!

Why did I receive a "Not Found" error when I tried to reset my password?

If you receive a "Not Found" error while trying to reset your password, it means that you have clicked on an expired link. If you wish to get a brand new Password, click on the "Forgot your password?" button and click the most recent email in your inbox. If you cannot allocate the email in your Inbox, make sure to check the spam folder as it may have been accidentally caught by your email's spam filter.

Why is Workable Academy in Beta?

Workable Academy is in Beta as we build a comprehensive course catalog. Our two most popular webinars, Workable 101 and Hiring Team 101, have been updated for the academy with exciting features such as video interactions, curated Help Center articles, and knowledge checks. You can view a list of courses coming soon and sign up for email alerts for those courses on the All Course page. 

Still have questions?